COVID-19 Updates: Discover Our Commitment to Our Guests. »» Learn More

What is the hotel’s cancellation / deposit policy?

DEPOSIT POLICY
All Reservations require an advanced credit card deposit equal to the first night’s lodging, processed at the time of booking. All major credit cards are accepted (NOTE: the credit card used at booking does not need to be the same card to be used during your stay), and Visa and Master Card are preferred.

CANCELLATION AND REFUND POLICY
In the event a confirmed reservation must be cancelled or rescheduled, the following policies apply:

HIGH SEASON, HOLIDAYS, SPECIAL EVENTS (May 1 – October 31)

REFUND:
For a cancellation received at least eight (8) days prior to the arrival date, a deposit is refundable, minus a $25 administrative fee.

NO REFUND:
A deposit is non-refundable for a cancellation received seven (7) or fewer days prior to the arrival date.

LOW SEASON, EXCLUDING HOLIDAYS, SPECIAL EVENTS (November 1 – April 30)

A reservation can be cancelled no later than 10am of the arrival date and will not incur a cancellation fee. If a reservation is cancelled after 10am of the arrival date, a one night cancellation fee will be charged.

Have a gift card? While gift cards are welcome and can be applied during your stay (up to and including the full cost of your stay) they are not taken as deposit for a reservation and must instead be reserved with a credit card at time of booking.